deragmasse

Last updated: July 2026

Introduction

deragmasse respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We may collect information about you in various ways. The information we may collect via the website includes:

Personal data such as your name and email address that you voluntarily provide when filling out forms on our website
Information about your property relevant to solar installation assessments
Communication preferences and correspondence history
Technical data including your IP address, browser type, operating system, and browsing behaviour on our website
Information collected through cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

To provide, operate, and maintain our website and services
To respond to your enquiries and provide customer support
To prepare and deliver quotations for solar installation services
To communicate with you about our services, including updates and promotional materials where you have consented
To improve our website and services based on user feedback and behaviour
To comply with legal obligations and protect our rights

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

To our installation partners and subcontractors who require access to perform services on our behalf
To comply with applicable laws, regulations, or legal processes
To protect the rights, property, and safety of deragmasse, our customers, or others
In connection with a business transaction such as a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context and our obligations.

Your Rights

Under Australian privacy law, you have certain rights regarding your personal information, including:

The right to access the personal information we hold about you
The right to request correction of inaccurate or incomplete information
The right to request deletion of your personal information in certain circumstances
The right to withdraw consent where processing is based on consent
The right to lodge a complaint with the Office of the Australian Information Commissioner

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]
Address: 42 Solar Avenue, Sydney, NSW 2000, Australia